Frequently Asked Questions
Quick answers about ordering, payments, delivery and returns at Sageware.
Where does Sageware deliver?
We currently deliver across serviceable locations in India.
How much is shipping?
Shipping is free on prepaid orders. Cash on Delivery orders carry a ₹50 COD handling fee.
How long will delivery take?
Orders are normally delivered within 3–7 business days after dispatch. Delivery time may vary by location and courier conditions.
Which payment methods are available?
Cash on Delivery is currently available with a ₹50 handling fee. Online payment options will be added after the payment gateway setup is completed.
How can I track my order?
Tracking details will be shared after dispatch using the contact details entered at checkout.
What is the return window?
You may request a return within 7 days of delivery. The item must be unused, in its original condition, and returned with its original packaging and accessories.
What if I receive a damaged or incorrect product?
Email sageware.in@gmail.com within 48 hours of delivery with your order number and clear photos or video of the product and packaging.
How can I contact Sageware?
Email us at sageware.in@gmail.com. Support hours are listed on our Contact page.